Job title: Learning Delivery LeaderLocation: Bangalore/MumbaiGrade: E1/E2 About CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.Capgemini in India comprises nearly 175,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappall Why Join Capgemini?The choices you make today lay the foundation for change tomorrow. Choosing Capgemini means having the opportunity to make a difference, whether for the world’s leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesn’t look as bright as you’d like, you have the opportunity to make change: to rewrite it. When you join Capgemini, you don’t just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive Learning & Development programs. With us, you will experience an inclusive, safe, healthy, and flexible work environment to bring out the bestin you! You also get a chance to make positive social change and build a better world by taking an active role in our Corporate Social Responsibility and Sustainability initiatives. And whilst you make a difference, you will also have a lot of fun. The Opportunity Capgemini is seeking a Director/Sr Director level executive to deliver the solutions and creating exceptional learner experiences with the right set up, the right volume, the right experience. Having the ability to deploy our Global and local learning solutions at scale.Depending on the size of your country, a delivery manager may create a deep specialization in one area of our portfolio or may need a breadth of knowledge across all the learning offers.This person will majorly focus on mutualizing programs across GBLs and ABLs and ensuring consistency of delivery across the learning portfolio on each skill that cut across the GBLs and ABL’s and will additionally hold the following responsibilities: To quality control: Drive consistency of delivery across all learning offers and skill dimensionsTo deliver the magic: Organize, coordinate and deliver effective learning experiences driving learner engagement in line with country requirementsTo be the expert: with a deep understanding of the skills dimensions, program content, learning ecosystems and solutions.To be inquisitive: track and analyze KPIs, data and insights to look for constant improvement to feed back into the LVW (Learning Value Wheel) You are a Future Shaper. You will have a structured and holistic view of the future of learning delivery. You have leveraged and made the most out of the latest learning technologies and design methodologies, at the service of your business impact. You have been credited for your skills in organising effective learning.You are a Client Value Creator. You are able to show the value you have been creating by identifying opportunities for efficiency and optimization.You act as an Aligned Entrepreneur. You are able to both serve a global and multiple business units upskilling agendas. You can add the local and cultural lens into learning delivery to build engagement. You are proactively sharing your ideas and projects so your learning peers can benefit from them. You are a team player with your peers and colleagues.You are Performance Driver. Your results speak for yourself. You say what you do, you do what you say. You are data driven and really strive to deliver against agreed targets, focusing both on the what and the how you have delivered your results.You are a Talent Magnet. You are a respected team leader. Your teams know they will learn from you, they will be able to rely on you to get support needed to deliver against expectations, you will have their back if they try and fail.Your stakeholder Ecosystem will include - All learners, All Business Leaders & SMEs (from Business POV) , HR Business Partners, Talent Managers, Global and Local L&D Shared Service Centres and support function leaders (Within HR & group functions) & Your colleagues are the other GBL/ABL LBPs  , The wider Learning Delivery CoC, Capgemini University team (Within the Learning function team)Work closely with a shared services team who will support administration, transactions and learner queries, as part of the end-to-end learning deliveryUse data to drive insights and manage KPIs within the team and alongside the shared service centre. Main Deliverables/KPI’sAchievement of our ESG commitment and the target set for our Learning KPIs  Quality of impact through measurement of skills acquisition against prioritized learning  Implementation of the new global learning TOM  The candidate should have a pragmatic mindset; the firm seeks not only a strong leader who can articulate a vision, but one who can also drive execution of that vision in a very concrete manner that results in tangible business outcomesOur Ideal Candidate He/She/They will have 16+ years of experience in HR Area with at least 2 years in Learning and Development area. A bachelor’s degree is required:This person should be motivated to deliver high-quality work to drive desired Results. They should use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:Extensive experience presenting, interacting with, and influencing country level leadershipInfluential relationship skills with stakeholders, colleagues, and learners in pursuit of delivering high quality learning outcomes whilst delivering on time and to budgetCommunication with impact is vital to liaise with stakeholders (in country executive level, SMEs and team members) and to be able to advise with clarity on learning strategy to deliver against business expectationsStrong analytical skills to assess the effectiveness of learning solutions, gather feedback, make data-driven decisions for continuous improvement and able to quickly make sense of complex and logical problemsResourceful and proactive in identifying and resolving challenges that may ariseAbility to analyze a range of information sources and to resolve potentially conflicting information and viewpoints to achieve an agreed outcomeThe ability to be agile to changing priorities, project requirements, and business needs whilst keeping current learning solutions running smoothlyUnderstand how to effect change by implementing strategies that help people adapt to those changes to achieve their desired learning outcomesA strategic thinker who can understand and interpret data to create insights for stakeholders and demonstrate our value to the wider businessShould have a great understanding into organizing and advising on learning delivery plans to deliver on business expectations, identify efficiencies and optimizationsBe fluent with figures, providing monthly scorecard reporting to review L&D investment/activity and business impact. You proactively and consistently review performance of SSCHighly proficient in using program management tools and techniques, setting up local processes and approaches to deliver effectively as a teamShould be able to confidently anticipate the needs and expectations of your specific audience and guide your teams to prioritize as necessary due to changing needsKeep broad oversight of tasks while enabling and guiding your team to deliverFlexible, Agile and with a can-do attitude, you thrive in complex environments and easily switch between working collaboratively, independently, with cross-functional teams, or remotelyFocused on helping the team achieve their common objective, you can spot opportunities for innovation

Learning Delivery Leader | Bangalore & Mumbai | 16+ Years

Capgemini

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